Usually stories start at the beginning, I'm starting with this story from the last week of school.
Our PTO has a Facebook group as it's a great way to get info out to parents, answer questions, etc. Back in April we announced that yearbooks had arrived and would go home to those students who had prepaid. We had a membership option at the beginning of the year where parents could pay for everything in advance: yearbooks, blue pops, t shirts, membership, Fall Festival Wristbands, etc. We kept track with the use of a highlighter on several different rosters.
So, this mom who has had issues all year---too many kids are sick in her kids' class & why is this???? Her kids' Square One art project was messed up. Our Treasurer who also handled Square One offered to help. Another mom posts on FB that Treasurer was AWESOME in helping her fix the Sq1 problem. Yearbook mom's reply? "She does her best."
Um, excuse me? Our Treasurer works a 40 hour a week job. Granted, she works from home so she does have flexibility but those hours she's at school helping? Take away from her work time so it's not uncommon for her to be up at 11 pm finishing her work day.
"She does her best" became our catch phrase for a few weeks. Don't give us fodder as we will run with it and beat it like a dead horse.
So the final week of school this mom posts that she KNOWS she ordered a yearbook and PREPAID but her twins haven't received their one copy yet. I send her a FB message apologizing, explaining our tracking method and tell her that it would have been better if she'd contacted us sooner than the last week of school.
She says
They are only supposed to get one year book. I didn't know when y'all gave them out so I didn't know they were missing one until they brought home a note Friday saying when autograph day was for them. I thought when we made the purchase we wouldn't need to remind anyone to get it to them.
Okay, we'd only been advertising yearbooks for a MONTH when she says this to me. And really, you didn't think you would need to remind anyone???? Um, excuse me?
And of course, this is over a weekend because apparently I really do live at school and can check everything as it happens. I tell her I'll check the membership forms the next morning after Sunshine's 5th grade breakfast because darn it, there will be one week where my child's activities come before anyone else's. We've been selfless for too long!
OH! BTW, she is a 4th grade parent. At our school it's tradition that the 4th grade parents do the work for 5th grade activities. Breakfast, shop for cook outs, help with graduation/reception. Has she offered? Heck no!!!
So I pull her membership form and guess what? No yearbook has been paid for. I sort through the individual yearbook forms & no yearbook for her kids.
I'm not even going to lie---I snapped a pic of that form & texted it to her after doing the crazy happy dance around the PTO room. My reply that went along was almost snarky:
I attached a picture of your form to this text. As you can see you did not purchase your books. If you would like to do so so the twins can have it autographed on Friday please send in $45 and we will get it to them when we're here this week.
She countered with how she was positive her husband had paid for one & that she would check her receipts.
I checked with the teacher over the next three days and guess what---no money was ever sent for the yearbook.
Needless to say, she still hasn't replied to me.
I get that it's frustrating to think you've taken care of something when you haven't. But what I don't get is the consistent rudeness. Our volunteers are at that school helping EVERYONE's kids. Believe me when I say that our kids aren't getting special treatment---if anything they're judged harder because of the parents' involvement. Maybe a free t shirt here and there or something but the fact of the matter is that everyone else's kids are the ones who benefit.
Moral of the story? Be nice to people who can help you. Especially when they're volunteers.
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